Susan Carlisle has been a Registered nurse with the Nursing and Midwifery Council (NMC UK) for 40 years. She has been involved in Nurse Education for many years, lecturing in the School of Nursing and Midwifery, Queen's University since 1997. As Year Lead is responsible for all aspects regarding delivery of year one of the BSc Nursing programme. She is constantly reviewing curriculum content to ensure all students are given opportunities to deliver safe, compassionate and respectful patient care. By using creative ways to encourage thinking and knowledge around the patient experience challenging students to think how care is delivered.